Cookies Policy
This Cookies Policy explains how PesaTransfers Remittance Services Pty Ltd (“PesaTransfers”, “we”, “our”, or “us”) uses cookies and similar technologies on our website, mobile applications, and digital platforms.
This Policy should be read together with our Privacy Policy. By using our website or app, you agree that we may use cookies and similar technologies as described below.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit, improve functionality, enhance security, and provide a better user experience.
Similar technologies may also be used, including pixels, tags, local storage, mobile app SDKs, and analytics tools.
2. Why We Use Cookies
PesaTransfers uses cookies and similar technologies to support the safe and reliable operation of our platform. These technologies help us:
- Enable secure login and account access
- Maintain user sessions
- Support fraud prevention and security monitoring
- Improve website and app performance
- Understand how users interact with our platform
- Remember user preferences such as language or region
- Support lawful marketing and analytics where consent is required
3. Types of Cookies We Use
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary Cookies | Required for core platform functions such as login, security, session management, and fraud prevention. |
| Performance Cookies | Help us understand how visitors use our website so we can improve speed, reliability, and usability. |
| Functionality Cookies | Remember preferences such as region, language, and selected settings. |
| Analytics Cookies | Provide aggregated insights about website traffic and user behaviour. |
| Marketing Cookies | May be used to deliver relevant communications or advertising, subject to your consent where required. |
| Mobile App Technologies | May support app analytics, crash reporting, push notifications, and security functions. |
4. Third-Party Cookies and Tools
We may use trusted third-party service providers to support identity verification, payment processing, fraud monitoring, analytics, customer support, and platform performance.
These providers may use cookies or similar technologies only where necessary to provide their services to us or where you have provided consent.
5. Managing Your Cookie Preferences
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality, security, or availability of our website or app.
You may manage cookies through browsers such as Chrome, Safari, Firefox, and Microsoft Edge. Mobile users may also manage tracking and advertising preferences through device privacy settings.
6. Cookies and Security
Some cookies are necessary to protect your account, detect suspicious activity, and prevent unauthorised access. For this reason, strictly necessary cookies cannot be disabled through our platform.
7. Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in our technology, services, legal obligations, or business operations. The latest version will always be available on our website.
8. Contact Us
If you have any questions about this Cookies Policy or how we use cookies, please contact us:
PesaTransfers Remittance Services Pty Ltd
Website: www.pesatransfers.com
Email: support@pesatransfers.com